Frequently Asked Questions
We’ve answered some of the most common questions we get from our customers. If you don’t see your question here, feel free to contact us — we’re always happy to help!
General Questions
Q: What services do you offer?
A: We provide window cleaning, gutter cleaning, power washing, and screen cleaning for both residential and commercial properties.
Q: How often should I get my windows cleaned?
A: We recommend window cleaning twice a year for most homes — typically spring and fall. Commercial properties may need more frequent cleanings.
Q: Are you insured?
A: Yes! We’re fully licensed and insured, so you can rest easy knowing you're protected.
📍 What areas do you service?
A: We serve the greater Columbus area, including [Neighboring Towns or Counties].
Do you clean screens and tracks too?
A: Yes! We offer screen cleaning and track detailing as optional add-ons.
📞 How do I schedule a service?
A: You can call, text, or book online!
Pricing & Payment
💵 How much does it cost?
A: Pricing varies based on the size of your home, number of windows, and the service type.
Contact us for a free quote!
💳 What payment methods do you accept?
A: We accept Cash, Checks, Cash App, Zelle, Venmo, and PayPal. Payment is due when the job is complete.
Before & During Service
Q:🏡 Do I need to be home during the cleaning?
A: Not for exterior services. For interior window cleaning or gutter work, we’ll schedule a time that works best for you.
Q: What should I do to prepare for my window cleaning?
A: We appreciate it if you can move any furniture or fragile items away from the windows. Don’t worry — we’ll handle the rest with care.
Q: What if it rains on the day of my appointment?
A: Light rain doesn't usually affect the quality of our cleaning. If the weather is too severe, we'll reach out to reschedule at your convenience.
Q: Do you offer a customer guarantee?
A: Anchor Window Cleaning is dedicated to ensuring your satisfaction with our services. If you are not fully satisfied with the results of our window cleaning please contact us, and we will address any concerns promptly. Your feedback is valuable to us.